Faster and more efficient processes for SCCM Administrators

SoftwareCentral relieves the burden on your IT specialists and releases them to focus on higher value tasks.

SoftwareCentral creates unique value for SCCM administrators and specialists:

• Optimize and simplify SCCM operations
• Easy to understand and web-based user-interface
• Secure and risk-free delegation of SCCM tasks to non-SCCM trained staff
• Reliable monitoring of software deployments
• Software and OS deployments in seconds
• Scheduled software roll-outs
• Fast identification and analysis of problems
• Fast and simplified patch managagement
• Fast and simple import of software packages
• Simple access of reports

SCCM Administrator tools

SoftwareCentral provides a powerful web interface on top of your existing SCCM solution. Usually time-consuming administrator tasks can be done in seconds. The simple user-interface allows SCCM admins to securely delegate tasks to other IT employees without losing control over the processes. Administrators can quickly create templates and presets that ensure the failure rate is kept at a minimum level when non-SCCM trained staff operates SCCM tasks, like rolling-out software on client computers. SoftwareCentral relieves the burden on your IT specialists and releases them to focus on higher value tasks. The simple user-interface makes navigation between different functions fast, with a few clicks admins can import computers and packages, set up templates and deployment plans, manage secure roles and user rights.

Efficiently supervise the IT infrastructure

Companies are typically dependent on having a well-functioning IT environment, both for internal processes, applications and the services that clients enjoy. With SoftwareCentral, you can efficiently supervise the company’s infrastructure. The more computers you have in your IT environment, the more difficult it is to identify and address problems. With SoftwareCentral you can easily access log data to identify problems and their causes. Administrators can access progress information about on-going SCCM operations, like OS deployments. A look at reports and log files enables them to quickly detect errors and resolved immediately. The user-friendly interface makes it easy to generate reports and export them; even employees without any knowledge of SCCM are able to evaluate relevant SCCM information.

Security Roles

Simple tasks can be delegated to less experienced employees, like Helpdesk staff, without any risks. SCCM admins are able to clearly define user rights for individual functions. Service Desk employees get role-specific access to the functions need to do their jobs. They can deploy software and operating systems; reinstall computers or clean computers, without having to access the SCCM console.

Improve the workflow and efficiency of your Service Desk

SoftwareCentral is an easy to learn and use tool for the Service Desk. It only takes a few clicks for Service Desk staff or other IT staff without prior SCCM training to deploy software, operating systems, reinstall computers or clean computers. Operations are handled based on pre-defined templates that lower the risk of mistakes to a minimum level. SCCM admins can for example decide to give Service Desk employees access to one client at a time per operation.

Active Directory Management

SoftwareCentrals AD module makes it simple to manage AD user profiles. SoftwareCentral helps you to ensure that all users and computers on your domain have the proper configurations and security settings. You can quickly add, delete, and update Active Directory users, groups, and organizational units.

Reset multiple user accounts passwords; configure password settings and enable/disable users whose passwords expire. With the AD module it is possible to give users temporary access to the resources they need to do their job.

Create your own Corporate App Store

With SoftwareCentral you can implement your own corporate app store and empower end-user by offering a self-service solution. Ensure control and efficient self-service delivery of approved applications by enabling employees to request software and hardware items form the corporate app store. SoftwareCentral helps to reduce service desk incidents and keeps control of the distribution of approved and authorized software. IT management can verify products and user rights and make sure new software licenses are only purchased when needed. Let users see license cost and usage information for applications and involve them in software license optimization.

The shop module reduces application delivery time from weeks to hours or even minutes. The corporate app store can be used for managing hardware, too. The Shop module features a unique approval system. Make approval levels conditional based on cost, license availability, security groups or Organizational Units. When an approval is needed SoftwareCentral sends an email with a direct link so approvers can get detailed information for making the right decision to: auto approve, approve, reject, or review each request.